Quality car insurance cover
Cover you can depend on
You can have confidence that a Coles Car Insurance policy gives you cover without compromise. You'll get plenty of features as standard, and we offer an easy, professional, hassle-free claims service.
Coles Insurance is issued by Wesfarmers General Insurance Limited, one of Australia's largest general insurers. So you can depend on us to provide professional insurance and quality care - with no unpleasant surprises.
The features you expect, included as standard
You can depend on Coles Car Insurance to give you cover without compromise. Coles Car Insurance policies include these standard features, and more:
Lifetime guarantee on repairs: We guarantee our repairs for the life of your vehicle, as long as they are carried out by one of our approved network repairers.
New-for-new replacement: If we assess your car as a total loss within 12 months of its original registration, we will replace your car with a new car of the same make, model and series (Comprehensive Car Insurance only).
Choice of repairer: you can use a quality repairer from our extensive national network, or you can select your own. If you choose your own repairer, they must be properly licensed, and they cannot exceed our assessed fair-repair cost. This helps us protect you and keep your premium down.
Emergency towing and accommodation: If required, we will cover costs associated with towing your car to the nearest repairer or other place approved by us. Comprehensive Car Insurance policyholders are also covered for the cost of emergency accommodation or costs to complete your journey, up to our defined dollar limits. Please note that our lowest level of cover, Third Party Property Damage, does not include these features.
Plus ... a feature you might NOT expect - grocery replacement: Comprehensive policies come with grocery replacement cover as standard. If your car is stolen or involved in a collision, we'll pay for the costs of replacing your groceries, child seats and baby capsules. (Some benefit limits apply.)
Like any insurance policy, there are important conditions and limitations on these features. The Product Disclosure Statement can help you understand all the policy conditions.
No unpleasant surprises
We take special care to ensure you get the features and service you expect - with no unpleasant surprises.
Our rating promise: Unlike some other insurers, you will never lose more than one stage of your rating (also called no-claim discount) if you make a claim with us.
Did you know?
Most cars involved in an accident are back on the road within seven days. Our easy process and nationwide repairer network means repairs are done quickly.
Years of experience
Coles Insurance is issued by Wesfarmers General Insurance Limited, part of the Wesfarmers group of companies. Wesfarmers General Insurance Limited is one of the five largest general insurers in Australia, with more than 70 years' experience insuring Australian consumers and businesses.
Wesfarmers General Insurance Limited has adopted the General Insurance Code of Practice developed by the Insurance Council of Australia. The General Insurance Code of Practice raises service standards, improves the way that claims and complaints are handled and helps people better understand how general insurance works.
Learn more about the Code of Practice at www.codeofpractice.com.au.
With Coles Insurance, you can feel confident that you're covered by a strong, experienced insurer who will be there for you when it counts.
For all information regarding this cover, including all its features, conditions and limits, please review the Product Disclosure Statement.
