Lodge and manage a claim 24/7 through our online Insurance Service Centre.
Get back to what’s important with a one-week turnaround on the majority of repairs with Comprehensive Cover.**
Feel at ease with a Lifetime Guarantee on all authorised repairs through our Partner Repairer Network.+
Access the repairer network of Australia's largest insurer. To help you hit the road again sooner.
Our Australian-based claims specialists are on hand, ready to help – from lodgement to approval.
Get quality protection through our partnerships with leading insurers.
Choose our most popular car policy and be covered for the unexpected.
Get basic cover for accidental damage to another person's car or property.
Get basic cover for damage to another car or property plus protection in the event your car catches fire or is stolen.
We cover collisions and weather damage caused by storm, hail, fire, and flood.+
We cover emergency repairs, towing and accommodation.+
If your car is locked and stolen, we'll cover it. Along with any groceries left inside.+
Make your everyday shop even more rewarding with Flybuys when you take out any Coles Insurance policy (excluding third party) and link your Flybuys number.#
Earn Flybuys Points for rewards and take advantage of great offers that’ll help you pocket a little more – in store and at home.#
Collect double Flybuys Points at Coles Supermarkets when you take out a Coles Car, Home or Landlord Insurance policy (excluding third party). Max cap applies.#
Enjoy $10 off your Coles Supermarket shop each time you redeem 2,000 Flybuys Points in-store at checkout.^
“Your staff was extremely clear professional and friendly, gave good information and helpful with questions. She was also amazing with her knowledge and reading all the rules to me. For this I highly recommend Coles to anyone that asks me.”
Karl - Coles Car Insurance customer
“Short wait time on call, efficient processing of claim, very fast booking with repairer (literally 1hour from lodging the claim), repairer premises was clean and professional as were the staff. Fast repair turnaround time.”
James - Coles Car Insurance customer
~Minimum premiums may apply. This online discount offer may be withdrawn at any time. Applies to new policies only. For full terms and conditions, see here.
**Applicable to Coles Comprehensive Car Insurance Only. Assessment period 1 June 2023 to 30 November 2023. 63% of repairs completed within a week of cars going into our partner repairer.
^2,000 Flybuys Points are required to redeem $10 off at the checkout each time. Excludes Coles Express and Coles Online. Minimum spend is $10.00 after savings and discounts in one transaction at Coles Supermarkets (excluding smoking/tobacco related product purchases and all gift cards).
#Flybuys members collect 1 Flybuys Point for every dollar spent at Coles Supermarkets whenever they scan their Flybuys card. Flybuys members with a Coles Comprehensive Car, Home or Landlord Insurance policy (Coles Insurance Policies) collect +1 extra point on each dollar spent at Coles Supermarkets for each policy whenever they scan their Flybuys card. Maximum 1,000 extra points per policy per month. Flybuys extra points are collected from the date your Flybuys membership is linked to your Coles Insurance policy and for the term of the policy. No extra points collected on any third party car insurance policies. No Flybuys extra points will be collected for the month in which your policy terminates. Standard Flybuys Terms and Conditions apply. Flybuys extra points are collected on transaction balance after savings and discounts excluding gift cards, iTunes cards, tobacco and tobacco related purchases. Coles supermarkets means Coles Supermarkets and Coles Online only.
Product related
+Policy limitations, exclusions and conditions apply. For full terms and conditions, see the Product Disclosure Statement.
Standard underwriting criteria apply. Coles Supermarkets Australia Pty Ltd (Coles) and Loyalty Pacific Pty Ltd are authorised representatives of the issuer, Insurance Australia Limited (ABN 11 000 016 722) (AFSL 227681), part of Insurance Australia Group (IAG). Any advice provided is of a general nature only and does not take into consideration your objectives, financial situation or needs. Before acting on any advice you should consider its appropriateness. You should read the Product Disclosure Statement and Target Market Determinations before deciding whether to acquire an insurance policy.